Services Overview

I help entrepreneurs and small business owners operate more efficiently, so they can do the work they would rather be doing.

Here’s a sample of what I can do for you:

Calendar Management

  • Schedule meetings, appointments, calls and events
  • Coordinate meeting times between multiple participants
  • Send calendar invitations
  • Maintain and update the main calendar
  • Set reminders before meetings or deadlines  
  • Send reminder emails or messages to attendees
  • Notify the client about upcoming events or preparation needs
  • (Office 365/Google for Business)

Email Inbox Management

  • Coordinate scheduling via email communication
  • Identify meeting requests in emails and add them to the calendar
  • Review incoming emails and identify priority messages
  • Filter spam, promotional emails, and low- priority messages
  • Highlight urgent matters requiring immediate attention
  • Forward important emails to the client
  • Track emails that require responses
  • Remind the client about unanswered emails
  • Maintain a follow-up list for ongoing conversation

Research

  • Search for data using search engines, databases, and online libraries
  • Identify credible sources (academic journals, reports, news, etc.)
  • Collect statistics, facts, and background information
  • Track trends and recent developments in a topic or industry

Over the time I have worked with her, I have consistently been impressed by her integrity, professionalism, and unwavering
commitment to excellence.

Christine M. Johnson
VP, Publishing Division
JayMedia Group


 Charlene’s work ethic is outstanding. She approaches challenges with determination and persistence, never settling for mediocre results. I have witnessed her tackle difficult projects with enthusiasm and see them through to successful completion, often going above and beyond what was expected.

Shurett Thomas
Professional Realtor
Keller Williams